©2019 by Incoming Call Center. Proudly created with Wix.com

Frequently Asked Questions

Here are a few answers to the questions we’ve been asked over time. If you have any questions not listed here, contact us! 

 

Who is Arise?

The Arise Technology Network provides an unparalleled opportunity for virtual call centers to register on their Platform. Operating on the Arise Technology platform allows call center agents to provide customer support services from home. Working from home and becoming a part of the Arise network is an excellent option for those who are looking for flexibility, who want to earn a living working from home, and those who want to spend more time with friends and family. Register with our call center and take control of your schedule while earning a living from home.

What clients am I able to service? 

We have a list of Fortune 500 clients to select from. We provide customer support services in the industries below. Once you've selected a client you will get ready for the quick online qualification process which includes a voice assessment, technical check, and language assessment. Once you've successfully completed the steps, you will be eligible to enroll in our online training class to get you prepared for your first call.

  • Healthcare

  • Travel

  • Automotive

  • Retail ​

  • Pharmaceutical

  • Telecommunications

  • Theme parks

  • Roadside Assistance

  • Cable

What can I expect from working at Incoming Call Center? 

This is not a telemarketing position. There is NO cold calling involved. You would handle INBOUND calls only that have been routed from the client's phone systems to your phone at your house. You will have the option to work in billing, sales or the tech department. You have the choice and pick the clients you would like to service. You will answer the call and service the customer while you are logged into the clients proprietary software on your computer. You will need a plain old telephone line (no voicemail or call waiting) and high-speed internet (no WiFi). You will work with the customer to resolve any concerns and provide them the information they need, then move on to the next call. For any questions, please schedule a call.